Accounts receivable software for logistics. Receivables in chaos, and the invoices keep piling up?
Sunbay pulls invoices from your TMS and reminds customers to pay. It checks whether the money has arrived and brings in your team only when something needs explaining, such as a disputed amount or a new payment date.
- ✓You don't have to send reminders by hand.
- ✓You can see when a customer promised to pay.
- ✓You ask Sunny AI about overdue payments and get a summary.
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Results Sunbay customers have achieved
waiting for payment for Sunbay customers. Average result after three months.
Sunbay data →These results come from Sunbay customers in different industries. Yours will depend on your company's situation.
Invoices in your TMS. Reminders and agreements in Sunbay.
You don't have to build an overdue list every week or check each invoice one by one. Sunbay shows who hasn't paid, sends reminders and keeps the history of every contact with the customer.
You decide once when to remind customers to pay. Sunbay keeps track of every invoice.
A scenario is a plan for contacting the customer, that is, when to send an email, SMS or demand letter. Sunbay follows the plan for each customer until it spots the payment or you pause the reminders.
Sunbay pulls in invoices.
Upload a list of invoices from a CSV file or connect Sunbay to your TMS or accounting system. You choose which overdue invoices get reminders.
The customer gets reminders.
Sunbay sends emails and SMS messages on the days you set. You choose the content, the language and when to send a demand letter or have someone on your team call.
Your team handles specific cases.
When a customer asks for more time, you save the new payment date and pause the reminders. If an email doesn't get through, Sunbay creates a task to check the customer's address.
Receivables analytics
Aging, DSO, path performance and a cash inflow forecast.
For every invoice you can check the messages sent, the customer's replies and what your team agreed. During onboarding we'll work out how to connect Sunbay to your TMS, your accounting system and KSeF, the Polish e-invoicing system.
The customer promised to pay by 15 September. The money hasn't arrived.
The invoice shows the promised payment date and the person who will get back to the customer if the money doesn't come.
- ✓You note on the invoice “The customer will pay by 15 September. Anna is handling it.”
- ✓You pause reminders until the agreed date.
- ✓If the date passes without payment, Sunbay resumes reminders and creates a task to contact the customer.
A customer in Germany isn't answering your emails.
Your plan has an SMS after two emails. If the customer still hasn't paid, Sunbay sends it automatically.
- ✓You choose German as the message language.
- ✓You decide after how many days to send an SMS and when someone on your team should call.
- ✓Everyone on the team can see when and how Sunbay contacted the customer.
Out of 800 invoices, three need the team's attention.
Sunbay checks due dates and sends reminders. Your team gets a task only when, for example, an email address needs fixing or an amount needs clearing up with the customer.
- ✓You set one reminder plan for a chosen group of invoices.
- ✓Sunbay keeps track of send dates for every invoice.
- ✓Each task shows what needs doing and who is on it.
Management asks how much money customers owe.
In Sunbay you check unpaid amounts and days past due. You can also ask Sunny AI, for example about invoices more than 30 days overdue.
- ✓You see invoices 1 to 30, 31 to 60, 61 to 90 and over 90 days overdue separately.
- ✓DSO shows how many days you wait for payment on average.
- ✓You set up a weekly report by email, for example on Friday morning.
More invoices don't have to mean more manual work.
Pick a group of customers and export their invoices to a CSV file. We'll help you set up the first reminders. After the test, we'll agree how to connect your TMS.
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