Tequipy provides IT equipment as a service. It serves customers in the UK, Poland, the US and Spain, in several currencies.
Manual reminders couldn’t keep up with growth
At first Tequipy had about 50 overdue invoices a month. As the company grew, the number passed 200 and kept rising. Customers paid 14 days after the due date on average.
Reminders were handled by a small operations team. Every week the team spent dozens of hours writing messages and checking who had paid. Money came in late, and the team had less time for the service itself.
“We were scaling fast. Revenues and invoice volumes were exploding. But our cash balance wasn’t.”
Bart Czerkies, co-founder of Tequipy
Reminders, escalations and interest notes without manual work
Sunbay connected to Xero, QuickBooks and Fakturownia, where Tequipy issues its invoices. The team no longer needs spreadsheets or custom scripts to track payments.
- Email reminders go out before and after the due date.
- When an invoice is overdue, Sunbay moves it to the next step automatically.
- Sunbay issues interest notes for overdue invoices.
Lower DSO and steadier cash flow
- DSO, the average number of days from invoice to payment, is down 30%.
- Money comes in 7 days sooner on average.
- The operations team saves more than 45 hours a week.
- Monthly cash flow is more predictable.
The time that used to go into reminders now goes into customers and the service.
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