TL;DR — Tequipy, a fast-growing hardware-as-a-service company, was drowning in 200+ overdue invoices a month. After switching to Sunbay, they automated their entire collections process in under a week — saving 45+ hours every week and getting paid 7 days faster on average.
The challenge: collections couldn't keep up with growth
Tequipy was scaling at lightning speed. What started as 50 overdue invoices a month had ballooned past 200 — and the number kept climbing.
With a lean operations team serving clients across the UK, Poland, US and Spain — in multiple currencies — manual collections simply didn't scale. Each week, hours were burned on follow-ups while clients paid an average of 14 days after the due date.
The result: delayed cash flow, drained focus, and a team stuck managing reminders instead of scaling the business.
Why Tequipy chose Sunbay
Tequipy chose Sunbay because the implementation was quick and effortless. The entire setup took just one week, cost the company zero upfront, and required almost no time from the operations team.
Within days, Sunbay was running:
- Regular email reminders to clients
- Escalations for overdue invoices
- Automated interest notes
"We were scaling fast. Revenues and invoice volumes were exploding. But our cash balance wasn't. The problem? Delayed payments. Chasing down 200+ overdue invoices manually isn't just messy, it's basically a full-time job. With Sunbay's automation, this headache is now a fraction of what it used to be. We no longer need a dedicated person just to remind customers to pay." — Bart Czerkies, Co-founder at Tequipy
The solution: from manual follow-ups to full automation
Sunbay replaced Tequipy's manual process with three core automations:
- Automated reminders — emails go out before and after due dates, eliminating manual chasing.
- Escalations & interest notes — overdue invoices automatically trigger escalation flows.
- End-to-end integration — Sunbay connected directly to Xero, Quickbooks and Fakturownia, so the team no longer needed spreadsheets or custom scripts.
The results: 45+ hours saved every week
- 45+ hours of operations time recovered every week
- 7 days improvement in average payment time
- 30% reduction in Days Sales Outstanding (DSO)
- Operations team refocused on scaling IT services — not chasing invoices
- Healthier, more predictable monthly cash flow
For Tequipy, automating collections wasn't just an efficiency play — it removed the single biggest constraint to growth. Cash flow now scales with the business, not against it.
See what Sunbay can do for your finance team
If your team is spending hours chasing invoices or watching DSO creep up, Sunbay can automate the entire collections workflow in under a week.
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