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Collections used to cost us PLN 5,000 to 10,000 a month. Now, because we send interest notes automatically and customers actually pay them, the process makes us a few thousand a month instead.
Windykacja kosztowała nas kiedyś 5 do 10 tysięcy złotych miesięcznie. Teraz automatycznie wysyłamy noty odsetkowe, klienci je płacą i proces przynosi nam kilka tysięcy miesięcznie.
Process control, data security and how Sunbay takes work off the finance team.
Sunbay takes over the steps that look the same for every invoice, such as reminders, text messages, interest notes, payment checks and status reports. Your team keeps the work that needs a person, like talking to customers, resolving disputes and deciding on escalation.
No. Sunbay works alongside your ERP and accounting system, pulls invoices and customer data from them and sends case status back. You keep doing your accounting as before, and you run your receivables process in Sunbay.
You do. You build and change paths yourself, with no developer needed, and at the start we set them up with you based on what has worked for other companies. That way the process lives in one place and does not depend on one person's memory.
Sunbay is a European company, and we store your receivables and customer data in the European Economic Area in line with GDPR. There are no data transfers outside the EU, so your finance and legal teams have nothing extra to clear.
Yes. Reminders go out in each customer's language, and you can set up a separate path for every country with its own tone and timing. Tequipy, for example, manages receivables in four countries in Sunbay.
One view shows every overdue invoice, who owns each next step and which cases are waiting for your decision. DSO and receivables aging update continuously, so you no longer build reports from several exports.
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