Chasing down 200+ overdue invoices manually isn’t just messy, it’s basically a full-time job. With Sunbay’s automation, this headache is now a fraction of what it used to be.
Ręczne pilnowanie ponad 200 zaległych faktur to był bałagan i w praktyce praca na pełen etat. Dzięki automatyzacji w Sunbay ten problem jest dziś ułamkiem tego, czym był.
What Sunbay does for the team and what stays with people.
Sunbay sends email and text reminders, issues interest notes, matches payments from your ERP to invoices and updates the case status. Your team no longer exports overdue lists or writes the same messages over and over.
It depends on your invoice volume, but every invoice needs a reminder, a payment check and a note of what the customer said, so the work grows with each invoice. At Energetyczny Projekt these tasks took about 80 hours a month before Sunbay took them over.
Yes, because you write the content yourself or use templates we prepare together. Messages include the customer's name and the invoice number and amount, and the first reminder can come from the mailbox of the salesperson the customer already talks to.
The cases that need a person, such as talking to a customer who is struggling to pay, resolving disputes, agreeing on installments and deciding when to hand a case to a law firm. Sunbay creates a task with the full invoice history, so nobody has to dig through emails.
No. Paths in Sunbay mirror the process you already run, except that the steps now happen on their own and always on time. The biggest change is that nobody has to track due dates in a spreadsheet anymore.
Sunbay connects to your ERP or accounting system, so a payment booked there is matched to the invoice right away. Reminders stop, the case closes and the status goes back to your ERP, with no manual comparing of statements and spreadsheets.