Customer Story

Energetyczny projekt

Flowmore's CEO stopped chasing overdue invoices personally. Sunbay's automation cut payment delays by 85% and gave the founder back hours every week.
Location
Poland
Industry
Energetyka

TL;DR — Flowmore, a 10-person marketing agency, had no dedicated finance person — the CEO chased every overdue invoice personally. With Sunbay, they automated the entire collections flow in under a week. Payment delays dropped 85%, invoices got paid 27 days faster, and the CEO got back to running the business.

The challenge: the CEO was the collections department

Flowmore is a boutique marketing agency with a small, 10-person team. Like many fast-moving service businesses, they had no dedicated finance hire — invoicing and payment reminders were handled directly by the CEO.

With 20–30 invoices a month, follow-ups regularly fell through the cracks. Clients paid more than 30 days past due, disrupting cash flow and creating constant stress. Instead of focusing on growth and clients, the CEO was stuck managing overdue invoices.

Why Flowmore chose Sunbay

Flowmore picked Sunbay because it promised fast results without complexity. The entire setup took less than a week, cost the company nothing upfront, and required almost no time from their small team.

Within days, Sunbay was running the full collections flow — email and SMS reminders, escalations for overdue invoices, and automated interest notes.

Now, the CEO gets notified only when action is genuinely needed. Clients pay on time. The team focuses on client work.

"Automate your collections from day one — we started using Sunbay, and it literally saved our company." — Chris Romaniak, CEO & Founder at Flowmore & Energetyczny projekt
The solution: full automation in under a week
  • Automated reminders — emails and SMS messages go out before and after due dates, keeping clients informed and reducing manual chasing.
  • Escalations & interest notes — overdue invoices automatically trigger escalation flows with interest notes attached.
  • End-to-end setup — Sunbay integrated directly with Fakturownia, eliminating spreadsheets and manual tracking.
The results: 85% fewer overdue invoices
  • 85% reduction in payment delays
  • 27 days improvement in average payment time
  • 18 days improvement in median payment time
  • 0 hours spent by the CEO chasing invoices after setup

For Flowmore, the result wasn't just cash flow — it was the CEO's time back. Time that now goes into growing the agency, not babysitting invoices.

Get paid faster — without hiring

If you're the founder, CEO, or operations lead doing collections yourself, Sunbay can automate the entire flow in under a week. No headcount required.