Flowmore

From 30+ to less than 5 days late - how Flowmore fixed cash flow with sunbay.io automated collections

Locations:

d 

Marketing Agency

5-10
employees

Fakturownia

20-30 monthly

Late payments were piling up - and the CEO had to chase them personally.

Flowmore is a boutique marketing agency with a small, 10-person team. Like many fast-moving service businesses, they had no dedicated finance person - invoicing and payment reminders were handled directly by the CEO.

With 20–30 invoices each month, follow-ups often fell through the cracks. Clients ended up paying more than 30 days past due, disrupting cash flow and creating constant stress. Instead of focusing on growth and clients, the CEO was stuck managing overdue invoices.

Fast setup, zero hassle

Flowmore chose sunbay.io because it offered quick results without complexity. The entire setup took less than a week, cost the company nothing, and didn’t require extra work from their small team.

Within days, Sunbay automated their entire collection flow - from sending email and SMS reminders to handling escalations for overdue invoices and automated interest notes.

Now, instead of chasing payments manually, the CEO gets notified only when action is really needed - and clients pay on time.

Automate your collections from day one — we started using Sunbay automated chasing payment reminders, and it literally saved our company.”

Chris Romaniak, CEO & Founder @ Flowmore

From manual follow-ups to full automation

• Automated reminders – Emails and SMS messages go out before and after due dates, keeping clients informed and reducing manual chasing.
• Escalations & interest notes – Overdue invoices automatically trigger escalation flows with interest notes included.
• End-to-end setup – Sunbay integrated with Fakturownia, so the team no longer had to track payments in spreadsheets or send reminders manually.

With Sunbay automated chasing of late payments - Flowmore now gets paid quickly - without lifting a finger

• Reduction in payment delays: 85%
• Average payment time improved by 27 days
• Median payment time improved by 18 days
• Hours spent by the CEO on chasing invoices after setup: 0 hours